We would like to share your kind words with the team that took care of your father and would like to request that you email your details and your late father’s to BHNT.centralcomplaints@nhs.net You can see up to date messages by checking the coronavirus section of our website or following us on social media @NHSBartsHealth (Twitter and Instagram) and Facebook.com/BartsHealth. Sotiris Vimplis is a consultant obstetrician and gynaecologist at Whipps Cross University Hospital. Treatments and services offered at the Ear, Nose & Throat department . Mon: Tue: Wed: Thu: Fri: Sat: AM: PM: EVE: Schedule Key. Change or cancel an outpatient appointment for yourself Kind regards 327 likes. There is also an entrance off James Lane which is the best entrance for car parks 3 and 4. Central Complaints Team. The Waltham Forest hospital, which serves residents across north-east London, was given the go-ahead by the government last September to build a brand new site. Thank you Whipps Cross! Because there was only one dr on duty I had to wait until she was free to see me. Visited Maternity services on October 2020, Report review titled Terribly unprofessional service so far. Whipps Cross University Hospital Quality Report Whipps Cross Road London E11 1NR Tel: 02085395522 Website: www.whippsx.nhs.uk Date of inspection visit: 15 to 17 October 2019 Date of publication: 17/12/2019 1 Whipps Cross University Hospital Quality Report 17/12/2019. FEARS have been raised for the future of specialist diabetes services at Whipps Cross University Hospital after plans were revealed to stop outpatient referrals. Learn more about our staff. However, you cannot use these forms to cancel or change appointments less than five working days away. We are treating high numbers of patients with Covid-19 across our hospitals and we need to make as many staff as possible available. I find this unacceptable seeing as though I have not had a review on how my condition currently is at present. Whipps Cross Hospital. Your first appointment will be to assess your need for treatment. This will affect the majority of appointments in December and January. We are converting some appointments from face-to-face to telephone and video consultations. London hospitals are creaking under the strain of sharply rising Covid cases as researchers predict that one in 86 people in the capital will be infected by Christmas.Whipps Cross Hospital in Our aim is to raise as much money as we can to support Whipps Cross University Hospital. Time from GP referral to treatment. Whipps Cross University Hospital is located in Leytonstone in the East End of London. Barts Health NHS Trust. On completion of your assessment appointment you should be given enough information to understand what is happening next. I had an out patient Hysteroscopy/biopsy attempt in December 2020. so, we supplied Whipps Cross Hospital with patient experience data, which they could use in the CQC improvement plans for the department. We were very disappointed to learn that your experience did not match the expectation you had of us. Kind regards We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Information about using our services during the coronavirus pandemic. I cannot falter the care that my daughter has received in any way Due to give birth there in a few months and each time I’ve left an appointment recently I’ve just felt like crying- mostly out of fear that some of the staff there could possibly be looking after me at my most vulnerable. Key facts about the Ophthalmology department at Whipps Cross Hospital. Whipps Cross University Hospital offers a comprehensive range of inpatient, outpatient, and day case services. She suffers from high functioning autism and gets extremely anxious. Sophie Morton Published: 2:48 PM January 3, 2018 Updated: 9:00 AM October 13, 2020. I have checked the 7th on my call log and I have had NO missed calls. Please be aware that you may have to wait longer for your call to be answered between 9am and 2pm, Monday to Friday. Radio service for the Whipps Cross Hospital community. This year she was appointed as Director of Medical Education at Whipps Cross University Hospital. Whipps Cross University Hospital offers a comprehensive range of inpatient, outpatient, and day case services. Ophthalmology services at this Hospital. Time from GP referral to treatment. M: Monthly sessions A: Consulting alternative weeks A/H: Ad Hoc. 327 likes. Kindest regards I am so grateful to them all thank you so much xxx, Report review titled Poplar ward as unsuitable, Dear Sugar Plum 9 West Suffolk Hospital. Central Complaints Team If you have been discharged from our care, you will need to be referred by a GP if your symptoms change in the future. The staff were absolutely fantastic. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Ophthalmology services at this Hospital. If you have any questions please contact us using the number on your letter. I was in awful pain during the night due to the packing that was administered post op. Letter from the Chief Inspector of Hospitals We last inspected the maternity service at Whipps Cross Hospital in July 2016. I was in shock, I went home and recognised I was experiencing PTSD reactions such as flashbacks, distress and slept most of the day and the following one. I was hesitant and researched best practice guidance. We look forward to hearing from you at your earliest convenience. If you misplace your appointment letter or card, please contact central appointments. First opening over a hundred years ago, our team at Whipps Cross have some of the busiest departments in the country with over 77,000 inpatient stays and 381,000 outpatient appointments every year. Was apprehensive after reading such mixed reviews previously but gave them the benefit of the doubt. Whipps Cross University Hospital's maternity services were visited by CQC inspectors in October and the rating for the service remained at Good overall, though inspectors did find some improvements. Do you need my consent before treatment or surgery? Yes, the NHS charges overseas patients, unless they are exempt. Central Complaints, I went for Colonoskopy examination.I have to say from first moment when I came to Sawyer endoskopy Hall, staff there were very nice,helpfull. Clinic Times. We have shared your kind words with the team that took care of you and we know they will be happy to read Sotiris Vimplis is a consultant obstetrician and gynaecologist at Whipps Cross University Hospital. By … Barts Health NHS Trust (Whipps Cross Hospital) Clinical interests: Arthroscopic shoulder surgery, elbow, wrist and hand surgery. Radio service for the Whipps Cross Hospital community. review titled Whipps Cross Hospital with good care and great staff. When will it take place? 327 likes. Wexham Park Hospital Surrey. Will I be asked to take part in research? If you would like this to be looked into further, please provide us with your name, address, hospital and telephone number to bhnt.centralcomplaints@nhs.net We want you to become involved in your healthcare and play an active part in decision making. Your appointment letter or appointment card. Thank you very much for taking the time to write such a positive feedback. All other medication will continue to be prescribed by your GP. I am now going to book private and receive the care that I need. Staff. If not, we’ll send you a letter to invite you back. Coronavirus pandemic. Best wishes to you and Sadie Whipps Cross is one of our district general hospitals ideally located on the edge of Epping Forest, in the centre of Leytonstone. She has been local TB lead for Whipps Cross University Hospital and is the principal investigator on a number of clinical trials. Medicines and allergy treatments; the names of the medication, what you’re taking it for and how often you take it. Training & background: Mr Ahmed has undertaken advanced Fellowship training in Shoulder and Upper Limb Surgery in London. Shape your story at Whipps Cross Hospital; Brexit Career paths Bank staff; Leadership; Dental; Administrative and clerical; Current vacancies Career development Healthcare Horizons Graduates Students The Education Academy Apprenticeships Knowledge and library services Staff benefits Contact us; Appointments. How will I get the medications and tests I need? I also experienced for pain and discomfort for 10 days. Yes. Official information from NHS about Whipps Cross Hospital including contact details, directions, opening hours and service/treatment details And you have the right to refuse any treatment or examinations. A massive thank you to everyone involved in delivering my little Sadie. Hospital pharmacy prescriptions are not valid for dispensing by your local community pharmacist and you should therefore collect your prescription items before you leave the hospital. Whipps Cross is one of our district general hospitals ideally located on the edge of Epping Forest, in the centre of Leytonstone. Please be aware that you may have to wait longer for your call to be answered between 9am and 2pm, Monday to Friday. We are a charity. Thank you for taking time to contact us with feedback. Leytonstone. Unfortunately he lost his battle 3 days later but we will be forever grateful for the outstanding compassion and personal care that he received, Visited Respiratory Medicine on December 2020, Report review titled Amazing Care & Compassion as unsuitable, Dear Carrig Family, Friends and Family Test score: service. Whipps Cross University Hospital Quality Report Whipps Cross Road London E11 1NR Tel: 02085395522 Website: www.whippsx.nhs.uk Date of inspection visit: 15 to 17 October 2019 Date of publication: 17/12/2019 1 Whipps Cross University Hospital Quality Report 17/12/2019. The standard prescription fee will be charged unless you are exempt from charges. Whipps Cross University Hospital Whipps Cross Road Leytonstone London E11 1NR Switchboard 020 8539 5522. I would like to say a BIG THANK YOU to all the team from Maternity Unit Whipps Cross University Hospital!you made my experience with my first pregnancy with my baby boys twins to be very positive and memorable,there will not be enough words to describe how thankful I am for the great care during my pregnancy & delivery! 281 likes. For Newham Hospital call: 020 7476 4000. I was then advised that I would receive an appointment to have the procedure under a GA. The Waltham Forest hospital, which serves residents across north-east London, was given the go-ahead by the government last September to build a brand new site. I was contacted by a member of staff within orthopedic to be told I will not receive a telephone consultation on my appointment date, and instead will be sent out a treatment plan. Every missed appointments costs the NHS £160. How will you prioritise who is seen first once appointments start again? Volunteers at Whipps Cross Hospital Radio are a group of dedicated people who provide entertainment for patients, ex-patients, out-patients and staff in the Whipps Cross community. We also want to keep our patients stafe and reduce the risk of spreading the virus in by minimising the number of people in our hospitals. We will share your kind words with the Team. I received the leaflet about the procedure and recommendation of over the counter pain relief prior to arriving. On arrival, please speak to the clinic receptionist, who will explain what you need to do next. I was in tears. Menu In which I am grateful, Visited Children's & Adolescent Services on November 2020, Report review titled Kind , caring and extremely hard working as unsuitable, Dear Parent Central Complaints Team. The team extends across 4 hospital sites (Royal London Hospital, Whipps Cross Hospital, Newham General Hospital, Mile End Hospital) covering: We see children from 0 to 18 years of age, and cover all inpatient areas Monday to Friday 9am-5pm. London hospitals are creaking under the strain of sharply rising Covid cases as researchers predict that one in 86 people in the capital will be infected by Christmas.Whipps Cross Hospital in Feedback from caringrq89 about Whipps Cross University Hospital Last October I was taken to A&E with Chest pains and was admitted to the Cardiology ward. We are pleased that you are happy with the care provided at Whipps Cross Hospital. These include the Royal London Hospital, Mile End Hospital, St Bartholomew’s Hospital, Newham Hospital and Whipps Cross Hospital. As the consultant was leaving the room, they asked me to get dressed and to see them next door. We are pleased that you are happy with the care provided at Whipps Cross Hospital. My understanding was that both appointments would be made by the ward clerk. She is also one of three authors of a best selling text for medical students called Pass Finals, now in its 3rd edition. (14/1/2013) EL74569_2. Thank you for your feedback from which we were sorry to read that your experience of one of our the services fell below the standard that you expected. Yes, a small number of face-to-face appointments are still taking place. West Suffolk Hospital. Our call centre experiences a high volume calls across the week. once again thank you for taking the time to contact us We will contact you if your appointment has been postponed or recently changed to a telephone or video appointment. Please ask your GP if you have any concerns about your medication. Our team of children’s pharmacists and technicians work across The Royal London, Whipps Cross and Newham to make sure medicines are prescribed and administered safely and effectively. West Hertfordshire Hospitals - advice about how to decide what place of birth you want and self-referral. The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. Please note these are regular clinics, other times may be available by appointment. We will always make time to listen, so please speak up if you have any queries or concerns. There is also an entrance off James Lane which is the best entrance for car parks 3 and 4. Warrington Hospital Cheshire (Warrington and Halton Hospitals NHS Foundation Trust) Watford General Hospital London. First opening over a hundred years ago, our team at Whipps Cross have some of the busiest departments in the country with over 77,000 inpatient stays and 381,000 outpatient appointments every year. The care in this hospital is very high level.Cleanliness perfect,all the time you see someone cleaning or wiping something. Back to top of page If you need to come back for follow-up care, an appointment will usually be made before you leave the clinic. We want you to stay well and get the support you need. If so, why? It is managed by Barts Health NHS Trust History. Our platform How it works EHR integration Appointments Video consultations Letters Records Data capture SMS Identity. These include the Royal London Hospital, Mile End Hospital, St Bartholomew’s Hospital, Newham Hospital and Whipps Cross Hospital. Barts Health NHS Trust, by Anonymous - Posted on 10 November 2020, From the moment I entered the hospital I knew my daughter was in safe hands He undertook his specialist registrar training in Nottingham University Hospitals and the Mid Trent region and completed special skills training in gynaecological oncology, laparoscopic surgery, colposcopy and gynaecological ultrasound. FEARS have been raised for the future of specialist diabetes services at Whipps Cross University Hospital after plans were revealed to stop outpatient referrals. Want to book an appointment? We are pleased that you are happy with the care provided to your late father at the Nightingale Ward. Official information from NHS about Whipps Cross Hospital including contact details, directions, opening hours and service/treatment details Any research you are asked to take part in will be relevant to your care. Kind regards Thank you for your positive feedback about the Maternity Department at Whipps Cross Hospital. Our staff are involved in a variety of research projects and at some stage in your treatment you may be asked to be involved with one of these projects. Replied on 18 January 2021. Whipps Cross Hospital Radio. Kind regards Central Complaints Team The staff were so hardworking kind and patient with her. If your child is prescribed medicines during their hospital visit, our specially trained team … We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Wishing her all the best Dear Madalina Thank you very much for taking the time to write such a positive feedback. Before your outpatient appointment there are a few items we suggest you bring with you: Find out what to do if you have special requirements. Central Complaints Team, by Sugar plum 9 - Posted on 20 November 2020, I was admitted to hospital, poplar ward 2 weeks ago for a gynecology op. To do this please call the appropriate number above. Please contact your GP if you have any concerns or if you need support to manage your symptoms. Traci, Central Complaints Officer. Whipps Cross University Hospital Whipps Cross Road Leytonstone London E11 1NR Switchboard 020 8539 5522. I couldn't have wished for better care than I received from both the day and night staff. For Whipps Cross Hospital call: 020 8535 6768. We are a charity. It is part of Bart's Health NHS Trust and has built an impressive reputation as a center offering exemplary care across a number of specialist areas, such as cardiology, acute stroke care, urology, ENT, audiology, and many more. He also trained in upper limb surgery in Southampton and Portsmouth. We received undivided care and attention which was given with the upmost respect and dignity We were pleased to read that you received such good person centered care when you attended Whipps Cross Hospital. Thank you I was so impressed with how they took their time to explain clearly and gently what was going to be done in terms of procedures. Departments and services for this hospital ; Ward name Friends and Family Score for February ' Other services in ward … Volunteers at Whipps Cross Hospital Radio are a group of dedicated people who provide entertainment for patients, ex-patients, out-patients and staff in the Whipps Cross community. West Hertfordshire Hospitals - advice about how to decide what place of birth you want and self-referral. I was discharged in early November with a follow up care plan that included making further appointments for both the cardiology and rheumatology departments. Please continue to follow any advice that a doctor has given you about your condition and continue to take any medication you have been prescribed, unless told otherwise. Whipps Cross Hospital. The clinical teams are reviewing your notes or your referral letter and deciding the best option for you. By … Whipps Cross University Hospital is a large university hospital in the locality of Whipps Cross in Leytonstone and is within Epping Forest in the London Borough of Waltham Forest, London, England. Information about you; including your address, your GP’s address and for children, their school address. Central Complaints Team This is the best entrance for car parks 1 and 2. I’ve been treated so rudely and unprofessionally - not every time but mostly. I know I am meant to have a combined test and blood test between 12-14weeks and they have just cancelled my appointment. Opening hours: Monday to Friday, 9am-5pm, Saturday 9.30am-12noon, The Lloyds Pharmacy is near the main entrance Clinic staff or the Paying Patients Office (tel 020 346 55028) can advise you about this. In fact they frightened me with potential risks and I felt pressured to go ahead. I feel so grateful to all of them for their help from the nurses to the doctors...each and every one of them were very patient and calm and kind and being very clear in the way they spoke to her. Or letters? I yelled out in pain at the biopsy attempt and shorty afterwards the consultant ended the procedure. He undertook his specialist registrar training in Nottingham University Hospitals and the Mid Trent region and completed special skills training in gynaecological oncology, laparoscopic surgery, colposcopy and gynaecological ultrasound. Doctors and consultants don’t have uniforms, but may wear a white coat. Whipps Cross Hospital Radio. (14/1/2013) EL74569_2. Up to 48 weeks for 9/10 patients. If you have been contacted and asked to attend hospital for a face-to-face appointment, it is safe to do so and you should attend as normal. Your kind words have been shared with the team that took care of you and am sure they will be thrilled to read it Thank you for taking time to contact us with feedback. 1 talking about this. If you do not receive a telephone call, please follow the instructions in your appointment letter. We are pleased that you received such patient centred care and that you found staff to be engaging and supportive. This comment is shockingly inappropriate and disregards and minimises the extent of pain that women are experiencing. Orthodontic treatment at Barts Health NHS Trust is offered at the Royal London Dental Hospital and also at Whipps Cross University Hospital. Email this page You can travel to hospital in a number of ways including on foot, by car, by bike or by public transport. Whipps Cross University Hospital is located in Leytonstone in the East End of London. Kind Regards Whipps Cross University Hospital is located in Leytonstone in the East End of London, within the London Borough of Waltham Forest. This is my experience of poor treatment and has created a lack of trust and confidence in the care received which adds to the anxiety I am feeling about my health and I remain confused about my care going forwards. We look forward to hearing from you I had an emergency cesarean on 1st of january and my twins came safe and healthy thanks to the entire team which was very confidently,engaging and supportive,the whole service from antenatal till delivery as well! The lady on the phone who called me was extremely unprofessional and told me ‘we tried to call you on the 7th of September’ do they not leave messages? We are pleased that you are happy with the care provided at Whipps Cross Hospital. Our aim is to raise as much money as we can to support Whipps Cross University Hospital. The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. Shape your story at Whipps Cross Hospital; Brexit Career paths Bank staff; Leadership; Dental; Administrative and clerical; Current vacancies Career development Healthcare Horizons Graduates Students The Education Academy Apprenticeships Knowledge and library services Staff benefits Contact us; Change or cancel an outpatient appointment for yourself. Thank you for taking time to contact us with feedback. Throughout pregnancy I was pretty dubious about having my baby at Whips Cross as some of the reviews I’ve read on here have been terrible, plus I’d had a few off putting appointments regarding disorganised and impersonal/slightly rude staff, trouble getting through on phone lines, yet I can probably put this down to the terrible strains that the NHS has been through this past year as well as many changes and upgrades that are occurring at the hospital at the moment. Whipps Cross Hospital appointments to be cancelled due to winter pressures. Up to 48 weeks for 9/10 patients. We won’t go ahead with treatment or surgery without your permission. The trust, which operates across four major hospital sites The Royal London, St Bartholomew's, Whipps Cross and Newham, said the plan will not … We are pleased that you are happy with the care provided at Whipps Cross. You can travel to hospital in a number of ways including on foot, by car, by bike or by public transport. Wexham Park Hospital Surrey. This is the best entrance for car parks 1 and 2. We have shared your kind words with the team that took care of your daughter and we are sure they will be happy to read it. Mon: Tue: Wed: Thu: Fri: Sat: AM: PM: EVE: Schedule Key. Texts? If you have any further concerns or your condition gets worse, please contact your GP. Digital transformation for hospitals - The Zesty app empowers patients to manage their outpatient appointments, attend virtual consultations, read their letters and manage their own medical records . Review titled Whipps Cross Hospital . We are a charity. Whipps Cross Hospital appointments to be cancelled due to winter pressures. Our teams will decide this based on the clinical needs of all of our patients. Most volunteers are busy people who give up an evening a week to support a great charity. Report review titled Hysteroscopy experience as unsuitable, Dear Dee50 Whipps Cross Hospital, Whipps Cross Rd, Leytonstone, London E11 1NR 020 8539 5522 ask for extension 5059. The main entrance to the hospital is on Whipps Cross Road (the A114) between the Whipps Cross roundabout and the Green Man roundabout. We would like an opportunity to investigate the issues you have raised and the findings of our enquires will be shared with you. My potential pain was not factored in at all nor any suggestion of how I might feel. If not, please call the number on your appointment letter or appointment card to find out where you should go. so, we supplied Whipps Cross Hospital with patient experience data, which they could use in the CQC improvement plans for the department. We will contact you with arrangements for any tests or treatments that are necessary to keep your health stable. My understanding was that both appointments would be made by the ward clerk. I am appalled with the service Whipps Cross have provided me with so far as a first time mother who has been trying to conceive for a long time. as unsuitable, Dear Madalina Print this page Will I need to get referred again for a new appointment? Patients or their representatives may be required to provide proof of identity for the collection of certain pharmacy items supplied against a prescription at the hospital pharmacy. We will share your kind comments with the team who we are sure, will be very happy to receive this. Are some face-to-face appointments still taking place? If you need to cancel or change an outpatient appointment, please get in touch as soon as possible: Our call centre experiences a high volume calls across the week. review titled Terribly unprofessional service so far. Official information from NHS about Whipps Cross Hospital including contact … 0 comment. GPs can get advice from our consultants if needed, and we will continue to provide outpatient appointments (usually by telephone) in urgent cases. FEARS have been raised for the future of specialist diabetes services at Whipps Cross University Hospital after plans were revealed to stop… Inpatients There was a sense that pain was downplayed in the information so I focused on safe practice and risks beforehand. Whipps Cross is one of our district general hospitals ideally located on the edge of Epping Forest, in the centre of Leytonstone. We will ensure that your kind words is shared with the Team. Fair enough it’s not the most modern of wards but upgrades are in the pipeline and at the end of the day the most important thing is about yours and baby’s safety and that you’re in good experienced hands on the day. Ground floor KGV – again, it is a Lloyds Pharmacy Opening hours: Monday to Friday, 9am-5.30pm – check with Lloyds. Please consider whether it is absolutely necessary to bring friends or family members with you. The nurses were fantastic- they tried to make me as comfortable as they could and were so kind offering me drinks etc during the night. Thank you for taking time to contact us with feedback. person. Report review titled In great hands as unsuitable, Dear Hayley Basically when it came down to birth I really couldn’t fault the staff and the maternity department. I was discharged in early November with a follow up care plan that included making further appointments for both the cardiology and rheumatology departments. Staff such as nurses, healthcare support workers and domestics all wear uniforms. Opening hours: Monday to Friday, 9am-5.30pm – check with Lloyds, Outpatient Dispensary/Shop on the ground floor, next to the United News Shop in the Outpatients building in the Yellow Zone For Whipps Cross Hospital call: 020 8535 6768. Kind regards You can travel to hospital in a number of ways including on foot, by car, by bike or by public transport. My daughter was taken into hospital for chest pains via ambulance, she was taken into majors. 70 responses. Kind regards The questions I raised with the consultant were based on size and type of scope in addition to type of saline used. Can anyone please tell me a positive story about Whipps Cross hospital? Your clinical team will contact you to supply any “hospital only” medications and arrangements for any tests you require. Whipps Cross University Hospital League of Friends. Close menu, by madalina veronica popescu - Posted on 16 January 2021. You have the right to refuse to be seen or treated by students – refusal will not affect the rest of your care. Whipps Cross University Hospital is located in Leytonstone in the East End of London, within the London Borough of Waltham Forest. You can change or cancel most Barts Health NHS Trust outpatient appointments by calling Central Appointments on 020 7767 3200. There is also an entrance off James Lane which is the best entrance for car parks 3 and 4. person. Opening hours:  – 9am to 5.30pm - check with Lloyds, Ground floor KGV – again, it is a Lloyds Pharmacy